Constantly collecting guest feedback and working to improve services leads to a great guest experience and better reviews.
Deliver a five-star guest experience and boost loyalty.
The smart post-stay survey combined with during-the-stay communication will enhance guests' feeling of appreciation and motivate them to visit you again.
Businesses can use analytic tools to identify areas for improvement in their operations and services, and highlight positive guest feedback.
Incorporate guest feedback insights into marketing strategies to attract new guests and improve brand awareness.
Capture real-time insight into your performance with an easy-to-use guest survey.
Learn what your guests think about you during their stay and resolve potential incidents immediately, and receive alarms when unhappy guests are detected.
Engage with your guests and measure their satisfaction with Net Promoter Score NPS and Customer Satisfaction Score CSAT. Measurement tools can help you collect valuable customer feedback, so you can make the changes and improvements.
Capture guest feedback at the point of experience on Touch terminals or printable QR cards; or send guest satisfaction surveys via E-mail.
In stay survey
KPI & Dashboards (NPS;CSAT;...)
Online & Offline mode
Capture feedback via Email
5h consulting free of charge
Capture feedback via touchscreen (kiosk, tablet...)
Customized guest feedback questions
Capture feedback via QR
Smart Alerts & Notifications
Create & Send Flexible Surveys
Collect, Process and Report
Be informed anytime and anywhere
Sentiment Analysis, Automatic Translations