The leading solution for

Reviews in your industry.

Our application turns negative experiences into positive reviews.
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Select your industry

Accommodation

Hotels, resorts, motels, camps and more.

Entertainment and Recreation

Museums, events, conferences and more.

Tourist boards

National parks, tourist communities, local tourist office and more.

Use it as you wish

Have any other ideas?

Why choose HI?

Improve Brand Awareness

Businesses can use analytic tools to identify areas for improvement in their operations and services, and highlight positive client feedback.
Incorporate client feedback insights into marketing strategies to attract new clients and improve brand awareness.

Real-time Insights

Capture real-time insight into your performance with an easy-to-use survey.
Gain valuable insights into client experiences across various industries. Promptly address any issues and receive alerts when dissatisfied clients are identified.

Smart Analytics

Engage with your clients and measure their satisfaction with Net Promoter Score NPS and Customer Satisfaction Score CSAT. 
Measurement tools can help you collect valuable client feedback, so you can make the changes and improvements.

What our clients say

Ante Kovačević,
GM, Hotel Pinija
“Već u prvim mjesecima rada hotela primijetili smo velike benefite koje aplikacija nudi. Zadovoljstvo gosta se može pratiti tijekom boravka, a na eventualne propuste možemo reagirati prije njegovog odlaska.

To nam je zapravo bilo i potrebno, jer se stvarno trudimo da nam gosti napuštaju hotel sretni i zadovoljni.”

Key advantages

Easy to Use

Create & Send Flexible Surveys

All-in-one Tool

Collect, Process and Report

Notifications & Alerts

Be informed anytime and anywhere

Smart Analytics

Sentiment Analysis, Automatic Translations

Frequently Asked Questions

HI is an application that focuses on efficiently managing guest satisfaction and other stakeholders in the tourism industry. Through a comprehensive overview of business, it enables quick recognition of guest and visitor dissatisfaction, thereby providing an opportunity for timely and effective response.

The purpose of using the HI application is to enable hotels and other accommodation facilities in the tourism industry to efficiently manage their online reputation. The application provides analysis and insights and helps make informed decisions to improve service and maintain a high level of guest satisfaction.

HI is available as a web application, which means you simply use a web browser to access it, log in with your username and password.

The application can provide insights into key areas of satisfaction for all stakeholders, allowing you to identify strengths and weaknesses and make informed decisions to improve service and experience. Comment and review analysis are enhanced using advanced artificial intelligence features such as Sentiment Analysis and Classification. These features enable categorization of comments according to specific industry classes and recognition of participants' tones and attitudes.

The analyses and reports provided by the application allow you to identify trends, recognize areas where performance can be improved, and make informed decisions about marketing strategies, prices, services, operational processes etc.

Yes, our application is available via the internet, allowing you to access and manage data anywhere and anytime as long as you have an internet connection.

Data security is our priority. We use the latest technologies for data encryption and implement strict data protection protocols to ensure that you data is safe and protected from unauthorized access.

Our price is tailored to the needs and size of your business. Contact us to get a personalized offer that suits your requirements.

Our support team is available to answer your questions and provide you with technical assistance. You can contact us via email, phone, or through our customer support platform to get answers to your questions or resolve any issues.

Of course! We have some templates to help you get started, but our surveys are completely customizable.

Recent blogs

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